Find answers here to the most frequently asked questions about your stay, services, groups, packages and the location of Repotel hotels.

  • Can I make a reservation by phone?

    Yes, by contacting the hotel directly or by booking online through the reservation system.

  • What payment methods do you accept?

    Cash, Visa, Mastercard, American Express and Interac.

  • Is a deposit required?

    Yes, a $150 deposit is required upon arrival and can be paid by credit card, Interac or cash. It will be refunded in full at check-out provided the hotel policies have been respected and the room is left in good condition.

  • Are there any cancellation fees?

    The same conditions apply whether you are staying nightly, weekly or monthly. The exact cancellation deadline is specified at the time of booking, depending on the type of reservation you make. For weekly or monthly stays, the same conditions apply as long as the period has not yet been paid. Once the period has been paid, no partial or full refund will be issued in the event of an early departure. The security deposit remains refundable.

  • Does the rate include taxes?

    The rates shown are before taxes. GST and QST are added at checkout.

  • Are the rates fixed?

    No. Room rates may vary depending on weekends, events and annual rate adjustments.

Repotel offers family-friendly hotels in Quebec City for families looking for simple, functional and well-located accommodation. Our properties are suited to both short family stays and planned visits to Quebec City.