Travel with Your Dog or Cat
at Newstar Hotels

General Conditions

 

• Domestic dogs and cats only
• Up to two pets per room
• Maximum weight of 50 lb (23 kg) per pet, with possible exceptions subject to prior management approval
• Pets must be declared at the time of booking or upon arrival
• Designated rooms, subject to availability

 

 

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Applicable Fees Based on Length of Stay

Stay Type	Fees
Nightly Stay	$25 per night plus taxes, up to a maximum of $75 per stay
Weekly Stay	$75 per stay
Monthly Stay	$75 per stay

A $100 pre-authorization is placed on the credit card upon arrival and released at check-out after the room has been inspected. These fees are non-refundable.

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Stay Rules and Responsibilities

 

• Pets must be clean, calm and under control at all times
• Pets must be kept on a leash or in a carrier in common areas
• Pets are not permitted in restaurants, bars or meeting rooms
• Pet waste must be picked up and disposed of in outdoor garbage bins
• Guests are responsible for any damage or additional cleaning, which will be charged to the credit card on file
• For cats, guests must provide and maintain their own litter box
• Pet supplies such as bowls, beds and leashes are not provided

 

 

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Behaviour and Non-Compliance

 

Pets must never be left alone in the room unless they are in a carrier or crate and a mobile phone number has been provided to the front desk. Housekeeping staff will enter the room only if the pet is absent, on a leash or secured in a carrier or crate.

 

The hotel may require the immediate removal of any pet displaying dangerous or disruptive behaviour, including biting, aggression, excessive barking or meowing, or inappropriate elimination, at the guest’s expense. For an undeclared pet, applicable fees will be charged retroactively, along with a $75 penalty and the actual cost of cleaning.

 

 

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Service Dogs

 

Service dogs and guide dogs are accepted free of charge, with no weight limit and in all areas, in accordance with applicable laws. Visible identification is recommended, such as a harness, badge or scarf from the training organization.

 

 

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A Particularly Convenient Setup in Laval

 

At Motel Newstar Laval, every room has a door that opens directly to the outdoors. You can take your dog outside without having to walk through a hallway, use an elevator or pass through the lobby, making morning and evening outings easier.

 

 

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Information and Reservations

 

Pet accommodation is subject to availability and must be confirmed at the time of booking. A pet accommodation agreement must be signed upon arrival for any room occupied by a pet. If you have any questions, contact the property at your destination before arrival. Contact Us